Effective Date: 4/23/2025
At the Mt. Juliet Help Center (“we,” “us,” or “our”), we are committed to respecting and protecting the privacy of all visitors to our website, mjhelpcenter.org. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our site, including through contact forms and our online donation platform.
By using this website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our site.
1. Information We Collect
We collect personal information in the following ways:
- Contact Forms: When you reach out via any of our website’s forms, we collect your name, email address, any information you include in your message, and any other information you provide.
- Donations: When you make a donation through our website, your information is collected and processed via third-party services—Forminator, PayPal, and Venmo. These platforms may collect personal and financial information such as your name, email, payment details, and transaction history.
- Website Analytics: We may automatically collect non-personal data via cookies and similar technologies. This includes IP address, browser type, pages visited, time spent on the site, and other usage data.
2. How We Use Your Information
We use collected information for the following purposes:
- To respond to your inquiries or requests.
- To process and acknowledge donations.
- To send you updates, newsletters, or communications (if you’ve opted in).
- To analyze and improve website performance and functionality.
We do not sell, rent, or share your personal information for marketing purposes.
3. Cookies and Tracking Technologies
Our site may use cookies and other tracking tools to enhance your experience and understand how visitors interact with our site.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal data. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
This site uses third-party services including Forminator, PayPal, and Venmo to process donations and manage forms. These services may collect and store data independently. We are not responsible for their privacy practices and recommend reviewing their respective privacy policies linked below:
6. Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
7. Your Rights
You may have the right to:
- Access or correct personal information we have about you.
- Request deletion of your personal data.
- Withdraw consent where processing is based on your consent.
To exercise these rights, please contact us at mjhelpcenter@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or services. Updates will be posted here with a new effective date. We encourage you to review this page regularly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Mt. Juliet Help Center
Email: mjhelpcenter@gmail.com
Address: 3425B N Mt Juliet Rd, Mt. Juliet, TN 37122
Phone: (615) 754-4357
By using our website, you consent to the collection and use of your information as described in this policy.